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EMOTIONAL INTELLIGENCE

Uncover the soft skill that drives hard results

The best leaders aren't just technically strong. They know how to motivate people, handle pressure, and build trust. The Thomas Emotional Intelligence Assessment gives you the data to find and develop those people before costly hiring or promotion mistakes.

With Thomas’ Emotional Intelligence Assessment, you can:

  • Identify high-potential leaders by measuring the emotional traits that predict performance in people-critical roles.
  • Reduce attrition by placing candidates in roles that match how they think, relate, and regulate under pressure.
  • Coach with confidence by giving managers and HR teams insight they can act on immediately.

And, results are designed to be used directly by hiring managers and HR teams, without needing to hand them off to a specialist.

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Used by 10,000 businesses globally | ISO-certified | Backed by over 40 years of psychometric research.

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What is the Emotional Intelligence Assessment?

The Thomas Emotional Intelligence Assessment is a psychometric assessment that measures how someone understands, manages, and uses emotions at work. It goes beyond what interviews and CVs can show, giving you predictive insight into how a person will lead, collaborate, and perform when it matters most.


Delivered through the Thomas Assess platform, it takes under 30 minutes and generates instant, manager-ready results, with AI-powered coaching guidance built in. No specialist required to interpret or apply the findings.

 

It measures four key dimensions that directly impact workplace performance:

  • Emotional self-awareness — supports stronger leadership and self-regulation during change or conflict
  • Empathy and social agility — how they contribute to team cohesion, communication, and client engagement
  • Stress regulation — assesses burnout risk and suitability in demanding or high-pressure roles
  • Emotion-informed decision-making — whether emotions enhance or cloud their focus and judgment under pressure

Combine it with Behaviour, Aptitude, and Personality assessments in Thomas Assess for a complete picture of each candidate or employee.

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Why behavioural data
changes the hiring equation. 

 

You can screen for skills. You can check experience. But none of that tells you how someone will lead through uncertainty, handle a difficult conversation, or bring a struggling team back together. That's what emotional intelligence data gives you.

80%

of employee turnover stems from bad hiring decisions.

30%

of an employee’s first-year salary — that’s what a bad hire can cost your business.

14%

that’s how much unstructured interviews actually predict future performance.

How it works

Whether you're hiring senior leaders or developing your existing management team, the Thomas Emotional Intelligence Assessment fits into your workflow without adding friction.

Here’s how it works:

  • Choose your assessment. Use the Emotional Intelligence Assessment alone, or combined with behavioural, aptitude, or personality assessments for a fuller picture.
  • Invite candidates via email or directly through your ATS integration.
  • Participants complete it in under 30 minutes, fully online, on any device, no installs needed.
  • Review instant, visual results with built-in AI coaching guidance, clear enough for any manager to act on.

Assessments are just the start

The Emotional Intelligence data doesn't stop at hiring. The insights carries through onboarding, coaching, and succession planning — wherever emotional intelligence matters most.


With Thomas, you connect Emotional Intelligence data across the full employee lifecycle, from recruitment through to leadership development and retention.

  • Reduce early attrition in people-critical roles by identifying candidates who'll stay, grow, and thrive
  • Coach with purpose by giving managers clear, actionable prompts for complex conversations
  • Develop future leaders by surfacing empathy, resilience, and decision-making traits that don't show up on a CV
  • Build succession pipelines aligned to the emotional intelligence traits your organisation actually needs
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Built on science. Easy to use.

 

The Emotional Intelligence Assessment is grounded in frameworks developed by leading psychologists and audited by the British Psychological Society. Thomas assessments are ISO-certified and independently validated for reliability and fairness.


You get the depth of peer-reviewed psychological science in a format any HR team or hiring manager can use without specialist support.

Frequently asked questions

 

An emotional intelligence assessment measures how well a person understands, manages, and uses emotions — insight that helps predict workplace behaviour, leadership potential, and role fit.

EI assessments help identify candidates who are self-aware, collaborative, and resilient — traits that often predict success in roles involving leadership, communication, or change management.

Yes. The Thomas Emotional Intelligence Assessment is based on scientifically validated research, reviewed by our psychometric experts for accuracy and fairness, and audited by the British Psychological Society.

In recruitment, they help identify candidates with the interpersonal strengths most likely to succeed in people-critical roles, including stress management, team collaboration, and emotional regulation. In development, they pinpoint growth areas and provide a foundation for targeted coaching, leadership programmes, and personal development planning.

High emotional intelligence is linked to better communication, leadership, team cohesion, and stress regulation. Numerous studies show that higher EI in leaders and managers directly improves trust and engagement among employees, making it a key driver of both performance and retention. And for organisations where poor management is a leading cause of attrition, that matters more than ever.

Absolutely. It helps identify potential leaders and gives managers the insight to coach more effectively, particularly in roles that demand empathy, adaptability, and the ability to lead through change.

Under 30 minutes. It's fully online, mobile-friendly, and requires no technical setup.

Yes. The Emotional Intelligence Assessment integrates with the Behaviour, Aptitude and Personality assessments to give you a complete view of candidate and employee potential, all in one platform.

Hire leaders who bring people with them

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